Ways to utilize the 'Additional Information' fields
The 'Additional Information' fields on the Event > The Basics page can be utilized in so many ways.
First of all, if you're not sure how to set these up, check out this article. For ideas on how you can utilize this feature to benefit yourself, your guest and your teams time continue below.
Tax Exemptions
If you have guests that are tax exempt, you can add an 'Additional Information' question/s asking them to use the dropdown to advise, ensuring you specify any requirements such as; making them aware they need to have the correct documentation at time of check in for the hotel.
ADA Rooms
Would you like to be aware of what type of ADA requirement your guest may have, they can add it to the 'Special Request' field upon creating the reservation. Or you can have this as a non mandatory questions via the 'Additional Information' fields.
Promotions
Use these questions for promotions, asking if your guests would like to opt into marketing such as Newsletters or competitions.
Rather than having the second freeform text field we have here, you could advise the 'contact' email will be the email filed for receiving newsletters etc.
Reporting
You can then gather the data you have collected via the 'Additional Information Totals' report which will provide to you a summary of room pick-up vs response. Or you can create a custom report that has the individual 'Additional Information' responses.
If you have any creative ways you use the 'Additional Information' feature, share it with us and your fellow housing managers on our LinkedIn Community.