In order to access the Meetingmax system as an MCP user, this requires 2FA (2 Factor Authentication) which is done with a password and an authenticator code. The code can come from either your Authenticator App on your mobile phone, or an Authentication Extension on your browser. 

Mobile Device Authenticator App Installation 

To install the Authenticator app on your mobile device, head to your App Store, search ‘Google Authenticator’, you can install any Authenticator you like (or use one you already have installed on your device). 

Google Authenticator - Apple

Google Authenticator – Google Play

The Authenticator is really easy to use and these steps will guide through setting up that Authenticator, however the basis is the same for most Authenticators so the steps should generally apply to all.

Once installed, launch the app and follow the below steps for installing via a QR code.

Please note: the QR Code will appear upon logging into the MMX system. If you are a first time user and have not logged in before, the QR Code will appear after you enter your username, create your password and select [Log In]. If you have successfully logged into the system before and had the Authenticator but are needing to reinstall, you will need to ensure you contact the help desk (help@meetingmax.cc) for your Authenticator to be reset, to ensure that when you next login the QR Code appears for you to perform the set up.

To set up using the QR Code:

> Ensure the QR Code is open and displayed on the screen.

> Open the Authenticator app on your mobile device.

> Select [Add a code]

> Select [Scan a QR code]

> The app will require access to your camera, once granted you should see a camera screen where you can scan the QR Code that appears upon logging into MMX, ensure the QR Code is in the middle of the designated area..

> Once successfully scanned, you then will see the 6 digit Authenticator code displaying, enter this into the Meetingmax Authenticator field. 

Please note: the authentication may initially reject, please just attempt the log in again, do this from scratch and wait for the code to change to a different set of 6 digits.