HCP and PCP User Guides

HCP and PCP User Guides

Please see below some documents you can download and send to your HCP and PCP users to assist them with navigating the Meetingmax system:

HCP (Hotel Control Panel) Users:

  1. HCP - a 2 page document for Hoteliers on navigating the Meetingmax system. 
  1. HCP Rooming Lists - a step by step guide for Hoteliers on Pulling, Processing and Uploading a Rooming List to accept reservations and add Confirmation Numbers.
  1. HCP Processing Reservations - a one page document for Hoteliers to go through the steps of pulling a Rooming List and uploading Confirmation Numbers, plus how to process individual reservations from the Reservation Detail page.
    1. This guide is best for Hoteliers that just need a refresher and have already gone through the above longer step by step guide.

PCP (Planner Control Panel) Users:

  1. PCP Full Access - a 2 page document for Planners who have been provided 'full access' (the ability to create reservations) on navigating the Meetingmax system. 
  2. PCP Read Only - a 2 page document for Planners who have been provided 'read only' (no ability to create reservations) on navigating the Meetingmax system. 

Info
Please note, you will need to set these people up as users in the MCP in order for them to receive the Welcome email mentioned in these documents. For more information on how to set up a user, please see the below articles:
  1. Setting up a HCP User.
  2. Setting up a PCP User.