Why can't my hoteliers see full credit card numbers?

Why can't my hoteliers see full credit card numbers?

If you have hoteliers reporting they're unable to see full, uncensored credit card information in their system, you'll need to reconfigure their HCP accounts with the correct permissions. 



In the HCP account profile, scroll down to the "Assigned Hotels" table. Here, for each event and hotel the user has access to, provide them the necessary ability to see uncensored credit card information by toggling the "Credit Card Access" checkbox. 



A pop-up message will appear reminding you about the importance of restricting CC access to those who don't need it. If you're all set to go, click "OK", save the profile, and your hotelier will now have access to credit access!