Why are my rates showing up as $0 on the Front-End?

Why are my rates showing up as $0 on the Front-End?


If you're seeing something that looks like the image above, the block you're currently searching rooms for will have a $0 rate somewhere in its inventory.


During the inventory creation process, the rates for each day and each occupancy start as blank values, meaning nothing will be entered in the rate fields by the system. However, the system does not allow the MCP user to save the inventory if there is a rate left without a value, even if a quantity of rooms has been allocated to the block.


Because of this, occurrences of $0 rates being saved and displayed on the Front-End are rare, and usually only occur when an MCP user has entered the $0 rate as a placeholder. Make sure you don't forget where you've used a placeholder value when going live with your event! In fact, a great place to spot out a $0 rate hidden somewhere in your event's vast inventories is by using the summary table.