What is CSRF and why am I seeing it?
Why Am I Seeing a CSRF Token Error?
If you’ve encountered a CSRF (Cross-Site Request Forgery) message in Meetingmax—no need to worry. This message is part of a security feature that helps protect your data while using the system.
What Does This Error Mean?
This message appears when the system can no longer verify that a save action (technically a form submission) is coming from an active and valid session. This can happen if:
- The page has been open for a while before saving.
- Your browser has cached an older version of the page or token.
- The security token has expired in the background.
In most cases, simply selecting [Save] again will work, as the token is refreshed after the first attempt.
Troubleshooting Steps
To help prevent this message from appearing frequently, try the following:
- Refresh the page before making longer edits or updates.
- Clear your browser cache to remove any outdated tokens that might be stored.
- Close and reopen your browser occasionally to reset your session.
- Avoid using multiple tabs with the same page open where possible, as this can cause session conflicts.
These steps help ensure your session and security token stay up to date while working in the system.