How can I edit the rates on a reservation after it has been booked?
After a reservation has been booked, you can make changes to the nightly rates on the room(s), regardless of the reservation's status. Doing so will update the totals for the booking in the back-end, and additionally all future emails sent to the guest will contain the updated information for them to review.
To edit the rates for a room, look under the "Room Actions" drop-down menu, and click "Edit Rates".
On the pop-up dialogue, you can revise the booking's rates for each night on record.
Once you save your changes, you'll be prompted to reload the page to see the updated information. It's important to note that once you change the rates on the record, the guest won't automatically be informed of their new totals. It might be best to follow-up with re-sending the guest their acknowledgement/confirmation email so they are on the same page as you!