Can I change the default email submission behaviour for back-end reservations?

Can I change the default email submission behaviour for back-end reservations?

For the Planner Control Panel, you have the ability to control whether communication emails send to the hotel or guest when a back-end reservation is made. For hotels, this would be the new reservation notification that would send right away, including a link to the new booking. For guests, this would just be an acknowledgement email - the same as if they had made the booking through the front-end.

In your event profile, near the bottom of the "The Basics" tab, you'll find a heading labelled "Planner Settings". Here, you can configure the default behaviour back-end reservation emails for both the guest and the hotel.



For either your hotel or guest, you can choose from the following:
  1. Sending the emails by default, with a toggle
  2. Not sending the email by default, with a toggle
  3. Sending the emails by default, without a toggle
  4. Not sending the emails by default, without a toggle

For example, here's a screenshot for when the hotel option is set to "Don't send by default", and the guest option is set to "Send and hide checkbox".