How does the "Hold Rooms" feature work? (Video)
The Hold Rooms feature enables you to manually hold onto room night inventory, or have inventory held automatically that either becomes available from a change request or cancellation in the system. When rooms are held in the inventory screen, as an ...
What is an "Accessible Sub-block"? (Video)
Accessible sub-blocks are blocks with inventory that can be accessed and utilized by another sub-block. This feature essentially creates a passageway for a sub-block to use another block's inventory just as if it were its own. For example, say you ...
How can I resend communication emails to guests?
You can resend communication emails to a reservation's contact and guests at any point, for any status the reservation is in. The functionality to do so for the reservation's contact is found under the "Reservation Actions" drop-down menu in the top ...
How can I pin an event in my system?
Users can “pin” an event so that it becomes the default selected event throughout the MCP. At the top of each event profile, you'll find the "Pin" button. Once pinned, the button will grey out and your event will now be the default event throughout ...
How can my sub-block have different billing instructions, ie. VIP, Staff etc..?
You can configure sub-blocks to provide attendees with free accommodation for an event. When set up, reservations booked into these sub-blocks will be made with a Payment Note instead, which provides the hotel with billing instructions to work with ...